Email setup
Who are we?
Changing plans
Using Webmail
- How to use your Webmail calendar
- Add tasks in Webmail
- Download email attachment
- Mark an email as important
- Why did I get signed out of Webmail
- Create a contact in Webmail
Password and security management
- Change registered authenticator app
- How to install an authenticator app
- Why we are adding multi-factor authentication
- Revoke an App-specific password
- Disable two-factor authentication
- Set up an authenticator app
Setup email using a 3rd party email application
- Setup Email on Android
- New Outlook for Windows
- Thunderbird
- Outlook mobile app
- Classic Outlook for Windows
- Mail (macOS)
Modify mail server settings
Your Data
- Our commitment to your Privacy
- Security of your email
- How do you use my data? (do you sell my data?)
- Where is my data hosted?
- How long is my data kept for?
- Terms of Service
Managing payments
- What payment methods are saved in My Account?
- What if I don't pay or my payment fails?
- Change payment details
- How much does it cost?
- Did you send me a payment request? - I have already paid
- Refund requests
Microsoft Outlook
Search, Filter and Sort email
How to report spam or phishing
- How to mark or report an email as not spam in Webmail
- Spot a fake
- How to report phishing emails
- How to report spam emails
- How to report emails as NOT spam
- Is this email spam?
Signing-up to Junara
General information
iPhone / iPad - Mail
Mail display settings
Find and set mail server settings
Advanced Email Setup
- How to update saved password in Thunderbird
- How to check quota information using Mail on Mac
- How to check quota information using New Outlook
- How to remove an email account in Mail App
- How to remove an email account in Classic Outlook
- How to remove an email account in New Outlook
Account issues
macOS - Mail
Rules and notifications
- Request delivery notification on Webmail
- Set up notifications on Webmail
- Set up automatic email forwarding in Webmail
- Set up automated replies on Webmail
- Set up email rules on Webmail
- Remove automatic email forwarding in Webmail
Manage my account
Cannot send / receive email
Advanced Webmail
- My Files ends 12 September 2026
- My Files basics and managing My Files
- Marking the priority of an email on Webmail
- Automatically mark emails as read after viewing
- Request read receipts on Webmail
- Send email using an alias
Learn more about email
Other
- Unable to Receive one-time PIN (OTP) via SMS
- Email language is wrong
- Email is showing incorrect time
- Suspicious activity has been detected on your email account
- I need support / Contact the the support team
- Password not working