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If you have set up a future email plan and would now like to cancel this future plan, this guide provides the steps to do this.
- Instead of cancelling your future plan, if you would like to change your existing future plan, please follow this guide: Change plan
- If you would like to cancel your email account, please follow this guide: Cancel subscription / Cancel email account
Sign in to My Account
- Enter account.junara.com into the address bar of your browser
- Enter your email password, then select Continue
- Enter the verification code from your authenticator app, then select Verify
- If you have lost access to your Authenticator app, enter one of your recovery codes
For detailed instructions on how to sign in, view this article: Sign in to My Account
- From your Dashboard menu, Select Cancel plan change on the future plan
- Review the information pop up, then select Cancel change
- If you see a green "Success" message in the top right corner of the screen, your future plan has been cancelled. Your current plan will remain active and should renew automatically (if a valid payment method is on file at that time)