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You may need to change your plan to better suit your email usage and storage requirements.
In this article:
- Upgrade plan - Immediately
- Upgrade plan - At your next renewal date
- Downgrade plan - At your next renewal date
Upgrade plan - Immediately
If you want to change your email plan from a monthly to a yearly subscription, effective immediately:
- You can change from a monthly to a yearly subscription at any time
- Your payment method will be immediately charged the pro rata difference between what you have already paid for your current plan and what is due for your new plan
- Your renewal date will change to yearly from the commencement of your new plan
-
Sign in to My Account by entering your Email address
- Enter you email Password then select Sign In, or select Sign in another way
- Select the Subscriptions menu on the left
- On your Current subscription, select Change plan
- Select PAY YEARLY, then Select under your new plan
- In the When to apply change section, select Now, review the information, then select Pay now. Your DEFAULT payment method will be charged immediately for the difference owing
- If you see a green message confirming "Subscription updated" in the top right corner of the screen, your email plan has been successfully changed, effective immediately
Upgrade plan - At your next renewal date
If you change your email plan from a monthly to yearly subscription, effective at your next renewal date:
- Your new rate will only be charged on your next renewal date
-
Sign in to My Account by entering your Email address
- Enter you email Password then select Sign In, or select Sign in another way
- Select the Subscriptions menu on the left
- On your Current subscription, select Change plan
- Select PAY YEARLY, then Select under your new plan
- In the When to apply change section, select End of billing period, review the information, then select Confirm change
- If you see a green message confirming "Subscription updated" in the top right corner of the screen, your email plan has been successfully changed, effective from your next renewal date
Downgrade plan - At your next renewal date
Changing from a yearly to a monthly subscription will only take effect at the end of your current term, as subscriptions are paid in advance are not eligible for full or partial refunds.
If you downgrade your email plan:
- Your new rate will only be charged on your next renewal date
-
Sign in to My Account by entering your Email address
- Enter you email Password then select Sign In, or select Sign in another way
- Select the Subscriptions menu on the left
- On your Current subscription, select Change plan
- Select PAY MONTHLY then Select under your new plan
- In the When to apply change section, select End of billing period, review the information, then select Confirm change
- If you see a green "Success" message, your email plan has been successfully changed, effective from your next renewal date