Change of ownership will only be considered in exceptional circumstances.

How to request transfer of account ownership

1. Please email support@junara.com 
2. Ensure all the information below is included in your request:
   1. The current account holder's full name, email address, date of birth, and phone number registered with the account
   2. A statement requesting the service is to be transferred to the proposed account holder and the reason for this request
   3. The proposed new account holder details:
      1. Full name
      2. Address
      3. Mobile phone number
   4. Confirmation that you have:
      1. Obtained authorisation from the proposed account holder to transfer the stated services into their name, and
      2. That the proposed account holder has agreed to the Terms of service provided by Junara as published on our website: 
3. Our team will review your request, if we agree to process your request, you may be required to provide additional documentation or identification before the request can be processed