My Account can be used to manage your plan and update your payment information.
- Enter account.junara.com into the address bar of your browser
- Enter you email address, then select Continue
- Enter your password, then select Submit
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Enter the verification code from your Authenticator app, then select Verify
Lost access to your Authenticator app?
If you do not have access to your Authenticator app, enter one of your recovery codes to continue
Issues signing in?
Please check the following:
Email address
Ensure that you are entering your full email address. For example, First.Lastname@junara.com
Check you are using the correct password
- If you recently changed your password, make sure you are entering the latest password
- Make sure the password is not being overridden by your browser. Check your autofill information or disable autofill
Forgotten password
You can reset your password online, follow this guide: Reset password
Cannot access Authenticator app
If you do not have access to your Authenticator app, enter one of your recovery codes to continue. When you setup an Authenticator app you were prompted to copy recovery codes or download them. Locate these codes and use on to sign-in.
If you need to remove your Authenticator app and setup a new one, please follow this guide: Change registered authenticator app